TERMS OF SERVICE
Version: 2026-09-22
Effective date: 2026-09-22
Language. These Legal Terms are originally prepared in English, and a Korean version is also provided. If you reside in the Republic of Korea, the Korean version prevails over the English version in the event of any conflict or inconsistency. For all other users, translations into other languages may be provided for convenience only, and if there is any conflict or inconsistency between the English version and a translated version, the English version prevails, to the extent permitted by applicable law; however, if you are a consumer, this does not limit any right you have under the mandatory law of your country of residence to rely on a version in your language.
AGREEMENT TO OUR LEGAL TERMS
We are Thinkfree Inc. (“Company,” “we,” “us,” “our”), a company registered in South Korea at 5th Floor, Hancom Tower, 49 Daewangpangyo-ro 644beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do 13493, Republic of Korea.
We operate the developer portal Thinkfree Developers, including its website https://developers.thinkfree.com (the “Site”), Developer Console, documentation, Playground, application programming interfaces, Cloud Office, Self-hosted Office downloads, and related developer services, as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
You can contact us by email at contact@thinkfree.com or by mail to 5th Floor, Hancom Tower, 49 Daewangpangyo-ro 644beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do 13493, Republic of Korea.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Thinkfree Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We may update these Legal Terms to reflect changes in the Services, law, security, or business practices, to the extent not in violation of applicable law. When we amend these Legal Terms, we will announce the reason for the amendment and its effective date on the Services or by email at least seven (7) days before the effective date (at least thirty (30) days for changes that are unfavorable to you or material), and each revision receives a new version and effective date. Earlier versions remain available from the Legal documents page. We may ask you to accept the new version before you continue to use an affected feature; if you do not agree, you may stop using the Services and request deletion of your account. Changes do not apply retroactively unless required by law or expressly agreed. Changes to operational details posted on the pricing, documentation, or policy pages within the Services (such as Free Credit amounts, limits, and supported features; “Credit” and “Plan” are defined in Section 6) take effect by being reflected on those pages, as of the stated date, provided that changes unfavorable to you are posted at least seven (7) days before they take effect. However, Credit already granted for the current billing period is not reduced by such changes, the amount and expiry date of Additional Credit you have already purchased are not reduced or shortened by such changes, and changes that reduce the Credit, limits, or features included in an active paid subscription, or that increase its price, apply to that subscription only from its next renewal after notice under this paragraph and, for price increases, Section 6.
The Services are intended for users who are at least 18 years old and have reached the age of majority in the jurisdiction in which they reside (for example, 19 years old in the Republic of Korea). Persons who do not meet these requirements are not permitted to use or register for the Services. You will be asked to confirm that you meet these requirements when you register and before you make a purchase. If we learn that a person who does not meet these requirements has registered, we may suspend the account, and any purchase made by a minor without the consent of a legal guardian will be handled in accordance with applicable law.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
The Services provide developer resources for evaluating, integrating, operating, and automating Thinkfree Office, and may include:
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developer documentation, SDK examples, and an interactive sandbox environment (Playground);
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Developer Console account, license, API Key, and storage-connection management;
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Cloud Office document viewing and editing through Office resources operated by us;
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Self-hosted Office container information and downloads; and
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paid subscription and license inquiries and purchases.
The scope of features is shown on the Services. Feature status, limits, supported formats, license terms, and availability are described in the applicable documentation or order. Evaluation, free, preview, or planned features may have additional limits and are not a production commitment unless we state otherwise in writing.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only. This does not limit your right to use the Services commercially in accordance with your Plan (see Section 6), including by allowing your end users to use the Services within your own application.
Your use of our Services
Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:
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access the Services; and
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download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose (or as otherwise permitted by your Plan or a written agreement with us).
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Use of the Services in accordance with your Plan and these Legal Terms does not require separate written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: contact@thinkfree.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately (subject to the notice and opportunity to explain described in Section 14).
Your submissions
Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. Customer Content (as defined under “Customer Content” below) is not a Submission, and you retain ownership of it.
You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
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confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
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to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
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warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
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warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
Customer Content
“Customer Content” means documents, files, object keys, metadata, configuration, and other material that you or an authorized user submits, uploads, or makes available through the Services. You retain ownership of Customer Content. You grant us a limited, non-exclusive right to host, copy, transmit, transform, and otherwise process Customer Content only as needed to provide, secure, support, and maintain the Services or comply with law. This right ends when the content is deleted from the Services, subject to operational backups and legally required retention. We do not make your Customer Content viewable by other users of the Services.
You are responsible for ensuring that you have the rights and authority required to use and process Customer Content, that storage credentials and permissions grant only the access needed for the intended workflow, that Customer Content and its use comply with applicable law and third-party rights, and that you maintain appropriate source copies and backups. Do not submit highly sensitive or regulated information unless we have expressly agreed in writing to support that data and the required safeguards.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 18 years old and are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise (other than through the APIs and SDKs we provide in accordance with the documentation); (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you use the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Legal Terms, and in that case “you” includes that organization.
Consumers and business customers. In these Legal Terms, “consumer” means an individual who uses the Services wholly or mainly for purposes outside their trade, business, craft, or profession, and “business customer” means any other user, including an individual developer acting for business purposes and any organization on whose behalf the Services are used. If you purchase a paid Plan by providing a business tax identification number (such as a VAT number) or on behalf of an organization, you will be treated as a business customer. Where these Legal Terms provide for different treatment of consumers, or where mandatory consumer protection law of your country of residence applies, that treatment applies to you if you are a consumer.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof), in accordance with Section 14.
4. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You may sign in with a verified email address and password or through supported third-party authentication providers (for example, Google or GitHub); supported methods are shown on the Services. You are responsible for activity on your account and for protecting credentials such as passwords, API Keys, and access URLs. If you believe a credential has been disclosed or your account has been compromised, you must notify us immediately at support@thinkfree.com. You must provide accurate account information and keep it up to date.
We may provide registered users with API access, and the number of API Keys, call limits, and billing terms are published in the Developer Console and on the pricing and policy pages of the Services. You must keep API Keys on the server side and must not expose them in public browser code, source repositories, logs, or client applications. You are responsible for requests made with an active API Key until the key is revoked or deleted. Edit, view, status, and download URLs may grant temporary access, so treat them like credentials and do not share them with unauthorized persons.
5. PURCHASES AND PAYMENT
Paddle.com is the Merchant of Record for all our orders. Paddle is the seller and contracting party for these orders and handles order and billing inquiries, payment processing, taxes, and refunds and returns, while we provide the Services and related technical support. Payments for paid subscriptions and Additional Credit purchases are also processed by Paddle, and Paddle’s Buyer Terms and Refund Policy apply in addition to these Legal Terms.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Taxes are added at checkout where required. Price changes are governed by Section 6. All payments shall be in US dollars.
You agree to pay the prices shown at checkout for your purchases, and you authorize Paddle, as Merchant of Record, to charge your chosen payment method for those amounts.
Paid Plans and licenses may be purchased through the purchase flow in the Services (payment through Paddle) or by contacting our sales team through the inquiry form. Plans and licenses sold through our sales team (for example, Enterprise and Self-hosted) are governed by the applicable order form or written agreement, which controls over these Legal Terms for the covered service, including payment and refund terms.
Refunds. Refund requests may be submitted within 14 days of the relevant transaction and are assessed in accordance with Paddle’s Refund Policy and applicable consumer law. After this 14-day period, refunds are not provided except where required by applicable law (including where the Services are not provided as described or as agreed) or as described below.
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For an annual subscription cancelled mid-term after the 14-day refund period, the cancellation takes effect at the end of the current term and the amount paid is not refunded, except that: (i) if you are a consumer and applicable law (including the laws of the Republic of Korea on continuous transactions) entitles you to terminate mid-term and receive a refund, we will refund the amount paid less the value of the period of use, calculated by multiplying the number of days of use by the monthly price of the same Plan divided by thirty (30) (and less any fee permitted by applicable law); and (ii) in other cases, we may, at our discretion, offer such a partial refund. Deleting your account does not by itself constitute a refund request, but it does not waive any refund to which you are entitled under this Section or applicable law.
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Credit granted free of charge is not refundable.
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If we terminate the Services due to our own fault, we will refund the unused portion in full.
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If a refund is issued for a transaction, any unused Credit granted by that transaction is removed. If the refund is for a subscription payment, the paid subscription ends and the account moves to the Free Plan; if it is for a Plan upgrade, the upgrade is reversed. If a partial refund is issued under the annual subscription provision above, the paid subscription ends on the date of the refund and the account moves to the Free Plan.
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No refund will be issued where there is evidence of fraud, refund abuse, or other manipulative behavior.
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Nothing in these Legal Terms limits any statutory withdrawal or refund right you have under the consumer laws of your country of residence.
To request a refund, apply through the Developer Console, contact support@thinkfree.com, or contact Paddle through the support link on your receipt or at Paddle.net. Requests sent to us will be forwarded to Paddle without delay and treated as received on the date we receive them. If you are a consumer with a statutory right of withdrawal, you may exercise it by any clear statement, including through any withdrawal or cancellation function provided in the Developer Console or by Paddle, and refunds will be made within the period required by applicable law. Refunds are issued through Paddle to the original payment method where possible, and card networks and other payment providers may limit the period in which a refund to the original payment method can be made. Detailed refund procedures and criteria are described on our Refund Policy page, and if they differ from these Legal Terms, these Legal Terms prevail.
6. SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to Paddle, as Merchant of Record, charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services. We send a renewal reminder at least 7 days before a monthly Plan renews and at least 30 days before an annual Plan renews. Each reminder states the renewal date, the amount to be charged, and how to cancel. If mandatory consumer protection law of your country of residence restricts the automatic renewal of fixed-term contracts (for example, by allowing you to cancel a renewed contract at any time with up to one month’s notice), that law applies.
Cancellation
You can cancel your subscription at any time by logging into your account and using the cancellation option on the subscription and billing management page of the Developer Console, or through the link in your Paddle receipt. If you cannot log in, you may cancel by emailing support@thinkfree.com. We will confirm the cancellation and its effective date by email. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@thinkfree.com. Cancellation stops future renewals and does not itself result in a refund; refunds are governed by Section 5.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law. If we increase the price of your subscription, we will notify you by email at least 30 days before the increase takes effect, stating the current and new prices, the effective date, the payment method to be charged, and how to cancel or decline the increase, and we will obtain your express consent where required by applicable law. If you do not consent, the increased price will not be charged and your subscription will end at the close of the current billing period.
Plans, Credit, and Billing Cycle
“Plan” means the Free Plan, a paid Pro Plan (monthly or annual), or an Enterprise plan. “Credit” means a unit of Service usage that is deducted when you use the Services; the deduction units and criteria are published in the documentation. The billing cycle is based on your paid subscription date (not the account creation date). Monthly Plans renew on the same date each month and annual Plans on the same date each year. If a month does not have that date (for example, the 31st in February), the subscription renews on the last day of that month. Credit included in your Plan (“Subscription Credit”) is granted monthly (for annual Plans, each month on the same date after the annual payment) and does not carry over; unused Credit expires at the end of the one-month grant period (Free and paid alike). Subscription Credit is a usage allowance included in your Plan and, for paid Plans, is provided as part of the subscription fee. Credit may be used only for the Services; it has no cash value and cannot be transferred or exchanged for cash. Credit that we grant for compensation or support purposes (“Support Credit”) and Credit granted through coupons, contracts, or similar means are of the same nature. Each grant of Support Credit has its own expiry date, after which it expires. Refunds of subscription fees and Additional Credit purchases are governed by Section 5, and when a refund is issued, any unused Credit granted by that transaction is removed. Except in that case, Credit itself is not refundable in cash. The amount of Credit included in each Plan, the grant date, and the expiry timing are displayed on the pricing page and at checkout, and your remaining Credit and the expiry date of each Credit grant, including coupon Credit, are available on the Credits page of the Developer Console. When you use the Services, Support Credit is deducted first (earliest expiry first), then Subscription Credit; the detailed deduction order is published in the documentation. Unless you have enabled overage (see “Overage” below), usage beyond your available Credit is blocked at the limit.
Additional Credit
Where we offer it in the Developer Console, you may purchase additional Credit (“Additional Credit”) for use in addition to your Subscription Credit. Additional Credit is purchased as a one-time payment through Paddle at the price displayed at checkout, is not part of any subscription, and does not renew automatically. Each purchase of Additional Credit has its own expiry date, which is displayed at checkout and on the Credits page of the Developer Console, and unused Additional Credit expires on that date. Additional Credit remains usable until its expiry date even if you cancel your subscription or move to the Free Plan, but it is removed if you delete your account. Like all Credit, Additional Credit may be used only for the Services, has no cash value, and cannot be transferred or exchanged for cash. Refunds of Additional Credit purchases are governed by Section 5, and when a refund is issued, the unused Additional Credit granted by that purchase is removed. We may decline to sell Additional Credit to an account that has repeatedly requested refunds of Additional Credit purchases after using the Credit; this does not affect any refund right you have under Section 5 or applicable law.
Overage
If you enable overage on a paid Plan, usage beyond your available Credit (including any Additional Credit) is charged after use as metered overage, at the times and in the manner described in the documentation (for example, small amounts may be carried over and billed together). Enabling overage authorizes these charges. Overage is disabled by default. Before you enable overage, the Services display the overage unit price, how overage is measured and billed, and any applicable billing thresholds. You may disable overage at any time with effect for subsequent usage, and we will notify you by email or in the Developer Console when overage charges begin to accrue.
Usage Measurement
Credit usage is calculated based on the records of our systems, and the deduction units and criteria are published in the documentation. Failed open requests are not deducted, and if a session ends abnormally due to our fault, we will restore the relevant Credit in accordance with the criteria in the documentation. If you dispute your usage, you may contact us, and we will review the records and respond.
Plan Changes
When you upgrade, the higher Plan applies immediately. Only the prorated difference between the two Plans for the remainder of the current billing period is charged (no separate cash refund of the previous Plan’s fee is issued), and your existing renewal date stays the same. Unused Credit from the previous Plan remains available, and additional Credit is granted for the remainder of the current billing period in proportion to the prorated difference charged. Each transaction, including an upgrade charge, has its own 14-day refund window under Section 5. A downgrade takes effect from the next billing date, and current-period Credit remains usable until the period ends.
7. SOFTWARE
We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms. Where your Plan permits, you may embed the software and SDKs in your own applications in accordance with the applicable license terms. Any software and any related documentation is provided “AS IS” without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
We may offer evaluation or commercial licenses, and the terms for each type are published on the license policy page of the Services. Issuance of a license is at our discretion. We may revoke a license if you materially breach these Legal Terms or create a security or legal risk, and, except in urgent cases, we will give notice in accordance with Section 14. Office software and license files may have product-specific limits, expiration dates, and online verification requirements, and you must follow the terms shown on the applicable license or order.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. Use of the Services in accordance with your Plan and these Legal Terms, including commercial use, is approved.
As a user of the Services, you agree not to:
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Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us (accessing your own Customer Content through our documented APIs is not prohibited).
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Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
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Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
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Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services (this does not restrict truthful reviews, benchmarks, or other lawful commentary).
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Use any information obtained from the Services in order to harass, abuse, or harm another person.
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Make improper use of our support services or submit false reports of abuse or misconduct.
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Use the Services in a manner inconsistent with any applicable laws or regulations.
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Engage in unauthorized framing of or linking to the Services (embedding our SDK in your application in accordance with the documentation is permitted).
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Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
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Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools (this does not restrict calls made through our documented APIs and SDKs).
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Delete the copyright or other proprietary rights notice from any Content.
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Attempt to impersonate another user or person or use the username of another user.
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Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
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Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
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Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
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Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
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Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code (except as permitted by your Plan and the applicable license terms).
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Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
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Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software (calls made through our documented APIs and SDKs are permitted).
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Use a buying agent or purchasing agent to make purchases on the Services.
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Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
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Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise (commercial use in accordance with your Plan, including offering your own application to your end users, is permitted).
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Sell or otherwise transfer your profile.
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Resell the Services, or provide access to the Services itself to third parties, unless your Plan or a written agreement permits it (allowing your end users to use the Services within your own application is permitted).
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Create multiple accounts, or use another person’s information, to circumvent Free Plan limits or obtain duplicate benefits.
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Publish, log, or expose API Keys, access URLs, or license credentials, for example in public repositories or client-side code.
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Reverse engineer, decompile, or disassemble the software or SDKs (except as permitted by applicable law), or bypass technical protection measures or usage limits.
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Remove or alter the “Powered by Thinkfree” attribution or other copyright and attribution notices, unless your Plan permits it.
9. USER GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. Contributions do not include your Customer Content (see Section 2), which is not viewable by other users of the Services. As such, any Contributions you transmit may be treated in accordance with the Services’ Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
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The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
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You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
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You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
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Your Contributions are not false, inaccurate, or misleading.
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Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
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Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
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Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
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Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
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Your Contributions do not violate any applicable law, regulation, or rule.
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Your Contributions do not violate the privacy or publicity rights of any third party.
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Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
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Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
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Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
10. CONTRIBUTION LICENSE
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. This Section does not apply to Customer Content (see Section 2).
11. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites. Purchases of the Services that are processed by Paddle, as Merchant of Record, are governed by Section 5 and are not purchases through Third-Party Websites for purposes of this Section.
The Services may connect to third-party services that you choose, such as authentication providers and cloud or object storage, and your use of them is subject to their terms. We are not responsible for those third-party services or for any changes, suspension, or loss arising from them. You authorize us to exchange the data needed for the connections you request, and you can remove a connection in the Developer Console.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We may investigate suspected abuse and may suspend access where reasonably necessary to protect you, us, or the Services. Where practical and lawful, we will notify you before taking action that affects your Customer Content and give you an opportunity to correct the issue, and Section 14 applies to any suspension or termination of your account. We may apply reasonable technical limits to protect the Services, including limits on request rates, concurrent sessions, file size, storage duration, and abusive traffic, and you must not attempt to bypass them.
13. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://thinkfree.com/en/privacy-policy/. Our Privacy Policy explains how we collect, use, and share personal information in connection with the Services. Please be advised the Services are hosted in South Korea, France and Japan.
14. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, EXCEPT WHERE URGENT ACTION IS REQUIRED FOR SECURITY OR LEGAL REASONS OR BECAUSE OF ABUSE, AFTER GIVING THE NOTICE DESCRIBED BELOW, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR THE GROUNDS STATED BELOW, INCLUDING FOR MATERIAL BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION IN CONNECTION WITH YOUR USE OF THE SERVICES. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED, IF THE GROUNDS STATED BELOW EXIST AND AFTER GIVING THE NOTICE DESCRIBED BELOW; HOWEVER, EXCEPT WHERE RETAINING THE CONTENT WOULD BE UNLAWFUL OR CREATE A SERIOUS SECURITY RISK, BEFORE WE DELETE THE CONTENT, WE WILL GIVE YOU AT LEAST THIRTY (30) DAYS TO EXPORT YOUR CUSTOMER CONTENT.
If we terminate or suspend your account on the grounds stated below (other than non-payment that has since been cured), you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Grounds for termination. We may restrict your access or terminate your account if you materially breach these Legal Terms, register using false information, interfere with another user’s use of the Services or misappropriate another user’s information, engage in conduct that violates applicable law or public order, create a security or legal risk or use the Services in a way that could harm others, fail to pay an amount due, or if other grounds of comparable seriousness exist that make it inappropriate to continue providing the Services to you. Upon termination or restriction, the licenses and usage rights granted to you are revoked, and you must stop using software obtained through the Services. Provisions that by their nature should survive (such as ownership, payment obligations, indemnification, limitations of liability, and dispute provisions) survive termination.
Notice and opportunity to explain. If your account is suspended or terminated on the grounds above, we will notify you by email of the reasons and the measures taken before they take effect (or, where urgent action is required for security or legal reasons or because of abuse, promptly after the action is taken), and you may object and provide an explanation within thirty (30) days of the notice. We will review your objection and inform you of the result. If we determine that your explanation is valid, we will restore your access to the Services and refund any fees for the period during which you could not use the paid Services as a result, or credit them against future charges.
Non-payment. If a payment is overdue, access to the Services may be restricted, and paid features or Credit may be suspended until payment is confirmed. We will provide written notice before permanently deleting an account or revoking API Keys for non-payment. Outstanding charges are payable through Paddle in accordance with Paddle’s Buyer Terms. If an amount remains unpaid, it remains due, and we may take reasonable steps to recover it as permitted by law.
Cancellation and account deletion. You may stop using the Services or cancel your subscription at any time. When you cancel a paid subscription, paid features remain until the end of the current period, after which the account moves to the Free Plan (account, API Keys, and documents retained). Cancellation differs from account deletion; deletion occurs only on a separate request. Account deletion is permanent. It ends any paid subscription and removes remaining Credit (including Subscription Credit, Support Credit, and Additional Credit). Account deletion does not by itself constitute a refund request, but it does not waive any refund to which you are entitled under Section 5 or applicable law, and you may request such a refund before deleting your account or within thirty (30) days after deletion. Before you confirm deletion, the Services display these effects, including the remaining term of any paid subscription, the amount of unused Credit, how to export your Customer Content, and how to request any refund to which you may be entitled, and ask you to confirm the deletion expressly. We send a confirmation email after the deletion request, and mandatory rights under applicable law remain available. API Keys remain valid while the account exists and are revoked upon account deletion. Upon account deletion, personal data is deleted without undue delay, except where a short recovery period is provided with prior notice or where retention is required by law. Customer Content is retained while the account exists and deleted following account deletion in accordance with our data retention practices.
You may request account deletion or exercise privacy rights by contacting contact@thinkfree.com. We may retain limited information where required by law or reasonably necessary for dispute resolution, fraud prevention, enforcement of these Legal Terms, or maintaining security records.
15. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. Where a change materially affects an active paid service, we will give notice as required by law or the applicable order. This Section does not limit your rights under Section 5 and Section 6.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. Subject to Section 20, and except where caused by our intentional misconduct or gross negligence, we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
Test services. We may offer services for testing purposes (such as the sandbox environment and previews) for a limited period. During the testing period, data may be changed, modified, added, or deleted to ensure the stability of the Services, and usage information you obtain during this period may be reset after the testing period ends. This does not apply to services provided under a paid Plan.
16. GOVERNING LAW
These Legal Terms shall be governed by and defined following the laws of South Korea. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence. Subject to Section 17, any dispute arising from the use of the Services will be submitted to the courts of the Republic of Korea having jurisdiction under the Civil Procedure Act and the Act on Private International Law of the Republic of Korea. Before filing a claim, please contact us first so that we can try to resolve the issue; this does not affect your right to bring a claim.
17. DISPUTE RESOLUTION
Except as provided below, disputes related to these Legal Terms are submitted to the courts determined in accordance with Section 16. If you are a consumer, you may bring proceedings in the courts referred to in Section 16 or in the courts of the country where you habitually reside, and we may bring proceedings against you only in the courts of the country where you habitually reside (or in other courts where permitted by mandatory law). If you are a business customer, Thinkfree Inc. may also bring proceedings in the courts of the country of your principal place of business. Nothing in these Legal Terms limits any mandatory consumer protection right you have under the laws of your country of residence, including statutory withdrawal and refund rights.
18. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. Changes to the price of an existing subscription are governed by Section 6.
19. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. EXCEPT TO THE EXTENT CAUSED BY OUR INTENTIONAL MISCONDUCT OR NEGLIGENCE (OR, IF YOU ARE A BUSINESS CUSTOMER, OUR INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE) OR BY OUR BREACH OF OUR OBLIGATIONS UNDER APPLICABLE DATA PROTECTION LAW, WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Nothing in these Legal Terms excludes a warranty or remedy that cannot lawfully be excluded, and this Section does not affect refunds and Credit restoration under Section 5.
20. LIMITATIONS OF LIABILITY
Except for liability that cannot be excluded or limited under applicable law, if you are a business customer, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you are a business customer, and except for liability for our intentional misconduct or gross negligence or any liability that cannot be limited under applicable law, our total aggregate liability arising out of or relating to these Legal Terms or the Services will not exceed the total amount you paid for the Services during the twelve (12) months preceding the event giving rise to the liability.
If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Legal Terms or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. Because consumers use the Services for private purposes, we are not liable to consumers for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We are liable for damages caused by our intentional misconduct or gross negligence in accordance with applicable law. Nothing in this Section limits liability for our intentional misconduct or gross negligence, or any liability that cannot be limited under applicable law.
21. INDEMNIFICATION
If you are a business customer, you agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services in breach of these Legal Terms or applicable law; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; (5) any overt harmful act toward any other user of the Services with whom you connected via the Services; or (6) your Customer Content, to the extent it infringes the rights of a third party or violates applicable law, except in each case to the extent the claim is caused by our breach of these Legal Terms, intentional misconduct, or negligence. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
If you are a consumer, this Section does not apply to you, and you are liable for loss or damage caused by your breach of these Legal Terms only in accordance with applicable law.
22. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. Subject to Section 20, we shall have no liability to you for any loss or corruption of any such data that is not caused by our breach of these Legal Terms, intentional misconduct, or negligence (or, if you are a business customer, gross negligence). This does not limit liability for our intentional misconduct or gross negligence, or any right that cannot be waived under applicable law.
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive, to the extent permitted by applicable law, any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
We send notices about the Services, billing, security, and policies to the email address on your account or through the Developer Console. Notices such as payment failures, usage alerts, renewal reminders, and policy changes are not marketing and may be sent even if you opt out of marketing. We send marketing emails only where you have given prior consent, and that consent is not a condition of using the Services. Details are governed by our Privacy Policy.
24. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
25. MISCELLANEOUS
These Legal Terms (together with Paddle’s Buyer Terms and Refund Policy for purchases and any order form or written agreement with us) and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that, to the extent permitted by applicable law, these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
26. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Thinkfree Inc. 5th Floor, Hancom Tower, 49 Daewangpangyo-ro 644beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do 13493, Republic of Korea